Getting Started

Set up your account and understand platform roles

What is TaskVerified?

TaskVerified is a professional task management and freelancer collaboration platform designed for verified, high-trust engagements between employers and freelancers. Every task is tracked from creation to payment — with audit trails, contract support, and private CRM tools.

Authentication & Access

Every user begins by creating a secure account. TaskVerified supports Secure Single Sign-On through your existing professional profiles. You can instantly authenticate using your existing credentials from Google, LinkedIn, or GitHub, ensuring your identity is verified without requiring a traditional password.

The Onboarding Flow

Setting up your profile and operational boundaries

Unified Onboarding Architecture

Immediately following OAuth authentication, all new users are routed through a streamlined, multi-step onboarding wizard. This ensures both Employers and Freelancers are fully compliant and ready to execute tasks the moment they hit the dashboard.

Step 1: Personal Identity & Legal Handshake

Users establish their core platform identity. This process is mandatory and legally binding, as TaskVerified is built for professional, tax-compliant invoicing:
- Full Name & Professional Role (e.g., Lead Developer, Content Manager)
- Mobile Number & LinkedIn (for trust verification and urgent notifications)
- Entity Type & Tax Residency (crucial for invoicing algorithms)
- Work Timezone (anchoring all deadlines and calendar synchronizations)

Step 2: Security Enforcements

Users must configure their baseline account security, explicitly setting up Two-Factor Authentication (2FA) via Authenticator Apps to protect financial operations and private CRM data.

Step 3: Company Verification (Employers)

Business operating entities must provide their registered Company Name, Corporate Address, and verified Domain/Website. Mandatory fields for Accounts Payable emails and VAT/GST routing numbers ensure automated invoices are tax-compliant region-to-region. Failure to provide these details will restrict your ability to generate legal invoices.

Step 4: Settlement Configuration

Users configure their external settlement parameters. TaskVerified is a High-Fidelity Settlement Ledger, meaning it does not directly process, store, or move funds. Instead, it provides a tamper-evident audit trail for manual transfers performed on external rails.
- Employers configure their preferred external payment methods (e.g., Bank Transfer, Wise, UPI) to provide clear settlement instructions on invoices.
- Freelancers link their local payout identities to align with the employer’s preferred settlement currency, ensuring the 5-stage payment handshake remains synchronized.

Step 5: Network Assembly (Employers)

Employers are prompted to construct their initial talent roster. They can bulk-upload a CSV of existing freelancer emails or enter them manually. The system instantly dispatches secure, private invitation links to these freelancers to onboard and link to the employer's workspace.

Step 6: Integrations & Compliance

The final stages allow users to connect their daily tools (like Google Calendar) and formally sign the central Terms of Engagement, officially unlocking the core TaskVerified application.

Freelancer Invitations & Team Building

The workflow for secure network expansion

The Employer Invitation Engine

Employers expand their network by initiating secure invitations. This is not a simple email link; it is a legally-bound handshake that establishes the financial and compliance parameters of the relationship before a single task is assigned.

Bulk Invitation Infrastructure

For high-volume team expansion, TaskVerified provides a Forensic Spreadsheet interface. Employers can upload a CSV file conforming to the platform's schema or manually enter data into a high-density grid. The system enforces strict validation on every row—requiring precise tax residency, mandatory IP agreements, and compliance document requests—before link generation can proceed. Status-based indicators (Loading, Ready, Failed) provide real-time feedback during the generation handshake.

Configuring Invitation Parameters

The invitation wizard captures four critical layers of the engagement:
1. Core Identity — The freelancer's professional email, name, and their specific role within the team.
2. Financial Terms — Employers define the Billing Cycle (Per Task, Weekly, Monthly) and precise Payment Terms (e.g., Net 15, Due on Receipt). This step also includes setting the Settlement Currency (USD, INR, EUR, GBP) and defining automated Tax Deduction Rules (like TDS) to ensure tax-compliant payouts.
3. Compliance Requirements — Employers select which verification documents the freelancer MUST provide to be verified on their roster (e.g., ID Proof, Tax Registration, Bank Account Verification).
4. The IP & Legal Layer — Every invitation enforces a mandatory IP Transfer Agreement, ensuring all intellectual property produced during tasks belongs to the employer upon payment. Employers can also upload a custom PDF contract or enter a unique Terms of Engagement text that the freelancer is required to sign.

Freelancer-Side Onboarding

Once the invitation is dispatched, the freelancer receives a unique, secure link. Their onboarding journey is specialized to the inviter’s requirements:
- Authentication — Freelancers must authenticate via Google, LinkedIn, or GitHub to claim the invitation.
- Data Provisioning — They complete their profile and provide the exact compliance documents requested by the employer.
- Agreement Execution — Freelancers review and securely sign the employer's custom contract and the platform's standard terms.
- Financial Binding — Freelancers link their payout accounts (Bank, UPI, or PayPal) to align with the employer’s settled currency.
Upon completion, the connection is instantly active, and the freelancer appears on the employer's My Team roster, ready for immediate task assignment.

Task Creation & Configurations

How to create fully-featured tasks with precision

The Task Creation Wizard

Tasks are precision-engineered via a 7-step guided journey, supported by Navya, your AI project assistant. Navya doesn't just collect data; she analyzes your inputs in real-time to suggest optimized Budgets, rank the most compatible Freelancers from your network, and even draft comprehensive Style Guides or Instructional Blocks based on the task category.
Employers can choose from over 20 specialized categories — including Content Strategy, Full-Stack Development, and UI/UX Design — each featuring industry-standard mandatory fields and metadata schemas tailored to the specific nature of the work.

Bulk Task Creation & Orchestration

For high-volume production cycles, TaskVerified offers a Bulk Task Assignment engine. Employers can transition from the single-task wizard to a specialized Spreadsheet View (Forensic Grid).
This interface allows for the simultaneous configuration of tasks across multiple freelancers. You can define unique budgets, deadlines, and validation rules for each assignment in a single high-density view, providing a significant speed increase for large-scale operations. The system maintains full validation integrity, ensuring every row meets your workspace’s standard gate requirements before final dispatch.

Streamlined Creation: Templates & Categories

For recurring operational work, TaskVerified utilizes a robust Templating Engine. Any finalized task configuration, including its deliverables checklist and validation rules, can be saved as a Task Template. This allows employers to bypass the wizard entirely for repeat work, deploying complex technical setups with a single click.

Quality Gates: Validation Rules

To ensure absolute integrity of deliverables, TaskVerified allows employers to inject Validation Rules directly into the task configuration. These automated checks verify technical standards, content quality, and originality before work is even submitted.
We cover the exhaustive registry of these rules and how they transform freelance management in the Validation Registry section immediately below.

Resource Hybrid Storage

Every task supports a hybrid reference library. Employers can natively upload project briefs and templates or attach external assets (Figma, GitHub, Notion) via a Real-Time URL Validator. The system checks the reachability of external links instantly, ensuring freelancers never face "dead end" resources.

Legal Compliance & ROI Precision

For high-stakes work, the Task-Specific Contract layer allows employers to inject unique NDAs or terms that the freelancer must acknowledge before even "viewing" the full task details. Simultaneously, the ROI Tracking Engine permits employers to define benchmark KPIs (across Revenue, Ops, Design, or Marketing) to measure the ultimate performance impact of the work upon completion.

The Activation Trinity: Draft, Schedule, or Publish

At the final step of the wizard, employers select one of three activation paths to control the task lifecycle:
1. Publish Immediately — The task is instantly pushed to the platform, notifications are dispatched, and the freelancer is granted full access to begin work.
2. Precision Scheduling — Using the Scheduled Release Engine, employers can set a future timestamp (e.g., Monday at 9:00 AM). The task remains in a locked "Scheduled" state, automatically activating when the time is reached without requiring manual intervention.
3. Manual Save to Drafts — While the system Auto-Saves progress every few seconds to prevent data loss, employers can explicitly save a task as a Draft. This keeps the configuration visible only to the employer for future refinement.

Validation Registry (Robot PM)

Automated quality gates for distributed teams

The Robot PM: Automated Quality Intelligence

The Validation Registry (Robot PM) is TaskVerified’s primary technology moat. It transforms traditional, manual project management by automating the objective review cycle. Instead of employers manually checking file types, word counts, or syntax errors, the platform handles these granular verifications instantly upon submission.
This shift allows employers to focus exclusively on the higher-level "subjective" quality of the work, knowing that the "objective" standards have been perfectly enforced by the system.

The Active Rule suit (26+ Intelligent Checks)

Employers can deploy a suite of active validation rules categorized to provide 360-degree coverage of any deliverable:
- Technical Integrity & Structure — Universal File Type Integrity, Multi-File Batch Limits, Byte-Level Size Constraints, Pixel-Perfect Image Dimensions (Width, Height, Aspect Ratio), and Enterprise PDF Page Counting.
- Content Quality & Reachability — Word Count Architecture, Character Density Checks, Social Media Hashtag Density, Platform-Specific Character Limits, Deep-Scan Spelling Verification (US/UK), and Real-Time Broken Link Scanning.
- Engineering & Data Standards — Technical Syntax Checks (JS, TS, HTML, CSS), Markdown Typography Hierarchy, Logic Complexity Guards, Proprietary Regex Matchers, Grade-Level Readability Scoring, Keyword Density Guardrails, and Data Schema Validation (JSON/CSV Structuring).
- Originality Layer — AI Contamination Scans and Authenticity/Plagiarism Checks.
Over 100+ specialized rules are currently in active development, expanding the registry into deeper industry-specific domains and automated compliance checks.

Originality Helpers: AI & Plagiarism Indicators

TaskVerified includes specialized helpers to support high-quality content production. These are designed as supportive aids for employers to maintain transparency and consistency:
AI Contamination Scan — This helper provides a probability-based indicator of potential AI influence within textual submissions. It is intended as a helpful aid for originality tracking; however, it is not a definitive conclusion on work quality or authorship. Employers are encouraged to use these reports as one of many supportive inputs in their final review and oversight process.
Authenticity & Plagiarism Check — Powered by integrated proprietary verification partners, this check identifies potential matches between submissions and external sources. These reports serve as a supportive tool to help maintain unique brand voices and aid employer decision-making regarding content uniqueness and integrity. Note that these indicators are intended to support human judgment, not replace the employer's ultimate oversight and final project decisions.

Enforcement Strategies

The registry allows for granular enforcement to match the maturity of the workflow:
- Strict — Instantly rejects non-compliant submissions, providing the freelancer with clear, automated feedback for self-correction.
- Flexible — Flags potential issues to the freelancer during submission but allows them to proceed, marking the item for employer attention.
- Informational — Silently logs quality metrics for the employer, useful for long-term specialized performance tracking without interrupting the active work cycle.

Hourly Work & Cap Tracking

Linear Fidelity, Sequential Chronology, and Strict Billable Protocols

Hourly Configuration & Budget Safety

When creating an hourly task, employers can define strict operational rules to ensure financial predictability and quality control:
- Estimated vs. Max Hours Cap — The Estimated Hours serves as a guide for the freelancer, while the Max Hours Cap is a private safety limit. If the cap is reached, the timer automatically disables and the employer is notified, protecting the project from unauthorized budget overruns.
- Customizable Log Frequency — Choose between Every Hour (for active verification and nudges) or End of Task (for trust-based continuous work). This setting determines whether the "Verification Handshake" protocol is active.
- Evidence Enforcement — If enabled, freelancers are required to attach a link or file proof (e.g., GitHub PR, Loom recording, or design link) to every work log, ensuring all billable time is backed by tangible progress.
- Log Approval Handshake — A critical safety toggle for dispute prevention. If enabled, the freelancer’s timer pauses after every log and cannot be resumed until the employer reviews and approves the submission. If disabled, work continues uninterrupted, but the employer assumes the billing risk as hours are automatically added to the ledger.

The Linear Fidelity Timer

TaskVerified uses a high-performance, server-synchronized timer designed for absolute precision. Unlike generic stopwatch tools, our timer is a Linear Fidelity instrument — it maintains a persistent, sub-second accurate state that survives browser refreshes, device switches, and session timeouts. Every minute tracked is an immutable entry on the ledger.

Sequential Chronology (Mirroring Linear Timer)

The core of the hourly interface is the Mirroring Linear Timer. This visualization provides 100% transparency by cloning the exact freelancer progress bar onto the employer dashboard in real-time:
- Approved Time (Green) — Verified and finalized work that has been added to the billable ledger.
- Pending Review (Blue) — Active or recently logged work currently awaiting employer audit.
- Rejected/Unbilled (Red) — Segments that were adjusted or rejected by the employer. These appear as "red stains" exactly where they occurred in the timeline, ensuring a chronological audit trail.
The bar scales dynamically to the total budget cap, providing an "Audit-Ready Symmetry" for both parties with sub-second synchronization.

Billable Integrity: 4-Point Transparency

Financial transparency is enforced through Billable Integrity. The Task Journey provides absolute clarity by displaying four distinct metrics synchronized across both parties:
1. Approved Duration — Time currently authorized and billed.
2. Total Logged — The gross running total of all finalized time (Approved + Rejected).
3. Total Billed — The actual financial total currently calculated on the ledger.
4. Total Rejected — Time that was deducted during the adjustment process.
This "Balance Book" model ensures that if an employer rejects 20 minutes of a 1-hour log, those 20 minutes are instantly "refunded" to the budget cap, while remaining visible as Rejected Time for historical auditing.

The Hour X Protocol (Context-Aware Progression)

To prevent confusion in long-running tasks, the platform uses the Hour X Protocol. Notifications and audit logs (e.g., "Hour 2 Started") are calculated based on your actual billable progress, not simple session counts. If you reach 1 hour of approved time, the system accurately identifies the commencement of "Hour 2," ensuring both employer and freelancer are perpetually synchronized on the project's financial milestone.

Precision Adjustments & H:M:S Control

Employers have access to Granular Precision Control when reviewing work logs. If a session requires adjustment, the employer can approve partial time using exact Hour, Minute, and Second inputs. This non-destructive adjustment process creates a "Split-Session" on the ledger — preserving the original effort for record-keeping while strictly billing only the authorized duration.

The Verification Handshake & Grace Period

For tasks configured with Every Hour frequency, the system triggers a Verification Handshake at the 60-minute mark. A global alert (Audio + Telegram + PWA) notifies the freelancer that a log is due to maintain the trust cycle.
- 10-Minute Grace Period (Unbilled) — Freelancers are granted a 10-minute window to submit their log. During this time, work can continue, but the time is not billed to the employer, incentivizing prompt documentation.
- Automated Safety Pause — If the grace period expires without a log submission, the system executes a hard-stop. The session ends immediately, and the "Resume" button is locked until compliance is restored, preventing any unverified or runaway billing.

Invisible Budget Guardrails (The Balance Rule)

Employers can set a Max Hours Cap to enforce strict budget limits. This guardrail uses the Balance Rule: the system blocks the freelancer when the sum of Approved + Pending time reaches the cap. This protects the budget from runaway logging while remaining flexible: if an employer rejects a portion of a log, that capacity is instantly "refunded" back to the freelancer's cap balance, allowing them to continue working until the authorized limit is reached. The employer sees this cap status in the mirrored timer bar in real-time.

Lifecycle Transparency & Automated Invoicing

Every hourly task generates a living SHA-256 Audit Trail visible to both parties. Every start, pause, resume, and log event is timestamped and recorded with rich metadata (e.g., "Hour 2 Started", "Focus Switch Pause").
- Stakeholder Notifications — Real-time updates via Telegram, PWA, and Ably ensure absolute synchronization. Employers are notified of all state changes, including brief pauses or resume events, while freelancers receive instant alerts for log reviews and approvals.
- Consolidated Invoicing — Approved hourly logs are automatically bundled into connection-level invoices. This "Progress Billing" model ensures that as work is verified, it is finalized for payout, reducing administrative overhead and financial bottlenecking at the end of a project.

The Roles: Freelancer vs. Employer Workflows

For Freelancers: The workflow centers on the Trust Clock. Freelancers manage their own velocity by starting, pausing, and resuming work. Proactive logging is encouraged at any time, allowing for task submission or evidence updates before the 60-minute nudge occurs.
For Employers: The workflow focuses on Active Oversight. Employers monitor the "Linear Progress" bar in real-time, review incoming logs with attached evidence, and manage budget adjustments. The ability to approve, adjust, or reject specific time increments ensures that the total billed amount always reflects the actual value delivered.

Home Section UI

The mission-control dashboard for daily operations

Unified Command & Attention Center

The Home screen serves as the primary "Command Center" for all platform users. It features an intelligent Attention Bar that surfaces urgent actions — such as required evidence for disputed tasks, pending sign-offs, or new assignments — ensuring no critical operational item is missed.

Employer Dashboard: Growth & Spend Metrics

The Employer interface is engineered for macro-level workspace visibility:
- Active Projects & Progress Tracking — A live list of all tasks currently in execution, mapped with status-driven progress indicators.
- Quality Index Sparklines — Visualizes the weighted average of AI Authenticity, Punctuality, and ROI metrics over time.
- Budget & Monthly Spend Registry — A real-time progress gauge tracking approved and pending obligations against the workspace's monthly financial ceiling.

Employer Payout Forecast & Roster Pulse

- Payout Forecast Matrix — Predicts upcoming cash flows by splitting obligations into "Current Cycle" (Next 7 days) and "Upcoming Obligations" (8-14 days).
- Freelancer Roster Engagement — Analyzes the 30-day activity logs of every connected freelancer, assigning engagement labels such as "Highly Engaged" or "Limited Engagement" based on chat frequency and task velocity.
- Audit Pulse — A live, immutable stream of the 10 most recent actions occurring within the workspace hierarchy.

Employer Quick Commands

- New Task — Launches the 7-step creation wizard for precision project engineering.
- Invite Roster — Direct access to expand your network of verified freelancers.
- Audit PDF — Generates a tamper-evident financial and activity ledger instantly.
- Set Budget — Configures spend efficiency targets for the current month.

Freelancer Dashboard: Earnings & Output Mastery

The Freelancer interface focuses on individual productivity and financial velocity:
- Active Roster Tasks — A prioritized list of all milestones currently under the freelancer's care, including a dedicated indicator for "Rework Requested" states.
- Earnings Pulse Charting — A 6-month vertical bar chart visualizing gross monthly earnings trends.
- Under Review & Awaiting Action — Real-time tracking of deliverables that are currently pending employer sign-off or payout confirmation.

Top Clients & Skill Mastery

- Client Roster Overview — Highlights the freelancer's most active employer connections, displaying task volumes and historical engagement depth.
- Verified Skill Mastery — Progress bars that mathematically calculate "mastery levels" across various skills based on the volume of verified tasks and AI Authenticity scores achieved in specific categories.
- Audit Pulse (Self) — Tracks the freelancer's own historical actions, submissions, and payment receipts for personal bookkeeping.

Freelancer Quick Commands

- Accept Tasks — Quick access to new assignments awaiting lock-in.
- Submit Work — Direct routing to active tasks ready for deliverable upload.
- Audit PDF — Generates a verifiable proof-of-work and payout ledger.
- View Roster — Access to the employer network and connection profiles.

Focus Tasks (Action Center)

Your personal action hub for staying on top of everything that matters

What is the Focus List?

The Focus List is your personal command centre — a single place in the sidebar where you can always see what needs your attention right now. It is split into two tabs:
- Action Needed — Smart alerts that the platform generates automatically based on the state of your workspace. They appear when something requires your action and disappear once you resolve it. No setup required.
- My Tasks — A private to-do list that is entirely yours. Add anything you want to track, check it off when done, and keep a running history of completed items.

Action Needed: Smart Alerts

The platform quietly monitors your workspace and surfaces alerts the moment something needs your attention. Alerts are colour-coded by urgency and each one links directly to the right place so you can act in one click.
Every user sees alerts for:
- 🔴 Account security not fully configured
- 🔵 Automated file archival not active
- ⚪ Calendar deadlines not synced to an external calendar
- ⚪ Push notifications not yet enabled on this device
Employers additionally see:
- 🔴 Disputes requiring evidence submission
- 🔴 Approved tasks with pending payment release
- 🟠 Submissions waiting for your review and sign-off
- 🔵 No new work assigned to your team in the past week
- 🔵 Suggestions to grow your active freelancer network
Freelancers additionally see:
- 🔴 New task assignments awaiting your acceptance
- 🔴 Payments marked as sent, awaiting your confirmation
- 🔴/🟠 Upcoming task deadlines within the next 3 days
Alerts resolve themselves automatically — once you complete the relevant action on the platform, they simply disappear.

My Tasks: Your Personal To-Do List

The My Tasks tab is a private scratchpad that only you can see. Use it to track anything — reminders, follow-ups, personal goals — alongside your professional work.
Adding a task: Type a title into the input at the top and press Add. It appears in your list immediately.
Completing a task: Click the circle next to any task to mark it as done. It moves into a Completed section below the active list, clearly showing what you have already taken care of, with the date it was ticked off.
Deleting a task: Hover over a task to reveal the trash icon. Deleting permanently removes it with no record kept — use this for tasks added by mistake.
Your tasks are completely private. No employer, freelancer, or other party can see what you have on your personal list.

Detailed Alert Index: What triggers an action?

The Action Center monitors dozens of workspace signals to keep you synchronized. Here is a breakdown of common active triggers:
Security & Compliance
- MFA Required (Urgent): Triggered when your Clerk account lacks 2FA. Protects your earnings ledger.
- Storage Archival (Medium): Surfaces when Google Drive is disconnected, pausing automated SHA-256 deliverable backups.
Operational Triggers
- Dispute Defense (Urgent): Both Employers and Freelancers see this when a payment dispute starts, linking directly to the evidence submission terminal.
- Payment Release (Urgent): Prompted for Employers when a task is approved but the manual payment remains pending.
- Review Queue (High): Aggregates all submitted work waiting for Employer sign-off.
Engagement & Growth
- Assignment Gaps (Medium): Notifies Employers if no work has been assigned for 7 days, preventing team stagnation.
- Scale Suggestions (Low): Recommends inviting new roster members if your team size is below optimal thresholds.

Completed Task Management

Manual tasks move to a "Completed" history rather than vanishing instantly. This history is paginated for high-volume users:
- Persistent Context: Completed items remain visible with a strike-through in your current session to confirm they were reached.
- Archival Tier: The system remembers your last 100 manual actions, displayed in chunks of 10. Click "Load More" to browse your productivity history.
- Local Sovereignty: History is stored in your browser's LocalStorage, partitioned by your User ID. It respects your privacy and is never transmitted to the platform servers.

The Sidebar Badge

The Focus List icon in your sidebar always tells you if something needs attention — without you having to open the page.
Whenever you have unresolved Action Needed alerts, the icon shows a glowing red dot and a count of how many items are waiting. The moment you resolve all alerts, the badge disappears.
Personal tasks from your My Tasks list do not affect the badge — it only reflects platform-driven actions that genuinely need a response from you.

Workspace: The Management Hub

High-density task orchestration and real-time monitoring

The Professional Workspace Terminal

The Workspace is the "engine room" of TaskVerified, designed for high-density management of tasks at scale. It utilizes a high-performance Spreadsheet Interface powered by the TanStack engine, allowing users to manipulate hundreds of data points with near-zero latency.

Status-Categorical Folders

Work is logically partitioned into three foundational streams:
- Active Tasks — The live production environment where work is currently being executed or reviewed.
- Drafts — An incubation area for projects in the early design phase, allowing employers to save complex task parameters without publishing.
- Archive — A permanent historical record of completed, paid, or rejected tasks.

Live-Sync & Ably Real-time Integration

The Workspace features a dedicated Live-Sync Protocol. Utilizing the Ably real-time engine, status changes made by a freelancer on their device (e.g., shifting from "In Progress" to "Submitted") are instantly broadcast to the employer's workspace without a page refresh. A visual "Live Sync" pulsing indicator in the terminal footer confirms a healthy connection to the platform's verification heart.

The Intelligent Toolbar & Advanced Filtering

Precision navigation is achieved through the Workspace Toolbar:
- Global Command Search — An instant-lookup field to find tasks by title, freelancer name, or ID.
- Status Quick-Filters — A dedicated row of toggles to instantly isolate work by its lifecycle state (e.g., Rework, Partially Paid, Rejected).
- High-Density Sorting — Every column in the spreadsheet supports bi-directional sorting to prioritize tasks by budget value, approaching deadlines, or quality scores.

The 7-Stage Task Lifecycle

The end-to-end procedural journey of a verified task

Stage 1: Assignment (The Intent)

The lifecycle begins when an Employer selects a freelancer from their roster and publishes a task. At this stage, the task status is Assigned. This represents a formal request for work, which can include specific budget parameters, file requirements, and hard deadlines. Employers retain the flexibility to cancel assignments at this stage if the freelancer has not yet accepted.

Stage 2: Acceptance (The Handshake)

A freelancer must explicitly Accept an assignment to bind it to their active workspace. Upon acceptance, the system automatically creates bi-directional calendar events and locks in the agreed-upon billing terms. The task status transitions to Accepted.

Stage 3: Execution (The Live Production)

During the In Progress stage, the freelancer executes the deliverables. For hourly tasks, this is where the platform's high-fidelity timer engine captures verifiable work sessions. For fixed-price work, this phase involves the incremental construction of deliverables.

Stage 4: Submission & Validation Gate

When work is ready, the freelancer submits it. The platform automatically checks the files against the task requirements. If all gates are cleared, the submission is permanently recorded with a secure timestamp for your review.

Stage 5: Review & Evaluation Window

The task enters the Under Review phase. Employers utilize the Workspace to evaluate the work. During this window, employers can perform Work Previews, leave Deep Annotations, or request Rework.
This stage is the critical "Quality Filter" before any financial commitment is finalized.

Stage 6: Approval & Ledger Entry

Once the employer is satisfied, they click Approve. This is a terminal action regarding work quality. The status shifts to Approved. This action formalizes the debt on the ledger and prompts the employer to initiate the manual payment process.

Stage 7: Settlement & Immutable Archival

Following the successful manual payout and verification (detailed in the Financial Ops section), the task status updates to Paid and finally Closed. The system meticulousy prunes associated calendar events, generates the final Audit PDF, and moves the task into the permanent historical archive.

Reassignment & Cancellation

Maintaining flexibility and control throughout the task lifecycle

Pre-Acceptance Cancellation

Life moves fast, and requirements can change. If you've assigned a task but the freelancer hasn't accepted it yet, you retain full control to cancel the assignment instantly. This is ideal for correcting minor errors in the brief or budget without any administrative friction. Once cancelled, the task is safely returned to your drafts or removed from the pipeline.

Deadline-Driven Reassignment

When a deadline is reached or missed without a submission, TaskVerified provides a "High-Integrity" transition path. Instead of starting from scratch, employers can choose to Reassign the task to another professional from their roster. This keeps the project moving while providing a clean start for the new assignee.

Submission Safety (The Freelancer Protection)

The system enforces a strict Submission Safety Policy. Once a freelancer submits their work before the deadline, they have fulfilled their timing obligation. If the deadline passes while the task is still "Under Review," the system explicitly recognizes this as an Employer Delay. The freelancer is shielded from any negative "Trust Score" impact, and the accountability for finalizing the task shifts clearly to the employer.

Rework Fairness (The 12-Hour Buffer)

To prevent freelancers from being unfairly rushed, the system includes a Rework Pressure Guard. If you request rework when less than 12 hours remain on the deadline, TaskVerified will intercept the request and recommend a 24-48 hour extension. This ensures the freelancer has sufficient time to maintain quality without the stress of an immediate, imminent deadline. You retain full control to bypass this nudge if the fix is minor, but the interaction is logged to ensure project transparency.

Adjusting Terms on the Fly

Reassignment isn't just a hand-off; it's an opportunity to optimize. During the reassignment flow, employers can dynamically adjust key task details—including the Budget, the New Deadline, and the Task Priority. This ensures the new freelancer has the exact context and terms needed to bring the project to a successful close.

Transition Briefing (Notes)

To ensure a smooth transition, employers can attach a private Reassignment Note. This serves as a specialized briefing for the new freelancer, explaining the current status of the work and highlighting specific areas that need immediate focus, ensuring zero loss of momentum during the hand-over.

Previewing Deliverables

See exactly what was submitted — right inside the platform, no downloads needed

How Previews Work

When a freelancer submits their work, you can instantly view it without downloading any files or opening another app. Just click on a file or link in the task — it opens directly inside TaskVerified in full clarity.
This applies to both files uploaded to the task and links submitted as deliverables (like a Figma design or a YouTube video). Everything opens natively, right where you're already working.

Files You Can Preview Instantly

The following file types open for full preview without any extra steps:
Images
JPG, PNG, GIF, SVG, WebP, AVIF — High-resolution view with zoom in and out.
Documents
PDF — Multi-page view with zoom, scroll, and full text selection. Word (DOCX, DOC), Excel (XLSX, XLS), PowerPoint (PPTX, PPT) — Preview rendered through Microsoft's viewer, directly inside the platform.
Videos
MP4, WebM, MOV — Full playback controls. For YouTube, Vimeo, and Loom links, the video embeds directly in the task.
Audio
MP3, WAV, OGG, M4A, AAC — Built-in audio player. Spotify and SoundCloud links also play directly inside the task.
Code & Text Files
JS, TS, JSX, TSX, HTML, CSS, Python, Java, Go, Ruby, PHP, SQL, and more — Displayed with full color-coded syntax highlighting so you can read code naturally.
Data Files
CSV, JSON, XML, Markdown — Rendered in a clean, readable layout.

Link-Based Previews: Supported Platforms

If a freelancer submits work as an external link, the platform recognizes the source and embeds a live, interactive preview. No external tools required.
Design & Creative
— Figma (including specific frames when a frame link is shared)
— Canva
— Framer
— Dribbble
— Behance
Productivity & Documents
— Google Docs, Sheets, Slides, Forms
— OneDrive / SharePoint documents
— Notion pages
— Overleaf (LaTeX documents)
— Google Colab notebooks
Code & Development
— GitHub (individual files and Gists with syntax highlighting)
— GitLab files
— CodePen
— CodeSandbox
— Replit
Video
— YouTube
— Vimeo
— Loom (screen recordings)
— TikTok
Audio
— Spotify
— SoundCloud
3D & Motion
— Sketchfab (3D models)
— Rive (interactive animations)
— Spline (3D renders)
Research & Academic
— arXiv papers
— PubMed articles
— ResearchGate
— Google Scholar
Social & Content
— Twitter / X posts
— LinkedIn posts
— Reddit threads
— Pinterest
— Medium articles
— Instagram posts (public)
— Facebook (public posts)
For social and academic platforms, the platform shows a rich preview card with the title, description, and source — so you always know what you're clicking before opening it.

Freelancer View

Freelancers can use the same preview at any time — before and after submission. This way, you can confirm your files look exactly right before sending them for review, avoiding back-and-forth from simple formatting issues.

Inline Feedback & Annotations

Leave precise, pinned feedback directly on the work — no more vague comments

What Is Inline Feedback?

Instead of writing a separate message that says "fix the thing on the left", you can click directly on the work and leave a note right there. The feedback is pinned to that exact spot — a pixel on a design, a second in a video, a line of code, or a page in a PDF.
When the freelancer opens the rework, they see each piece of feedback precisely placed on the file. No guessing. No ambiguity. Just clear, actionable direction.

Annotation Types

When you add a note, you can label it with a type so the freelancer immediately understands what kind of response is needed:
💬 Comment — A general observation or note about the work.
🐛 Bug — Something is broken or incorrect and needs to be fixed.
✏️ Change Request — A deliberate revision or edit you want made.
✅ Approved — You're happy with this specific part.
❓ Question — Something you'd like clarified before approving.
💡 Suggestion — A softer idea or improvement, not necessarily required.
Annotation types appear as a compact selector above the comment box when you click to add feedback — just tap the label that fits your note.

Feedback on Images & Designs

Click anywhere on an image or design to drop a pin at that exact spot. Type your note and save it. Both you and the freelancer will see the numbered pin on the image and can click it to read the feedback.
This works for uploaded image files (JPG, PNG, SVG, WebP, AVIF) and for embedded design tools like Figma, Canva, and Framer. For Figma, if you share a link to a specific frame, the annotation is tied to that exact frame in the design.

Feedback on Videos & Audio

When reviewing a video or audio submission, click Add Annotation to pause playback and attach a note to that precise moment in time. The timestamp is saved with your comment — so when the freelancer reviews the feedback, clicking the annotation jumps the player directly to that moment.
This works for uploaded video and audio files, and also for embedded platforms: YouTube, Vimeo, Loom, SoundCloud, and Spotify.
Additionally, for video and audio, you can see the history of feedback across different rounds of work, ensuring that nothing is missed as the project progresses.

Feedback on Code

For code file submissions or GitHub file links, you can click on any line of code to drop a note on that specific line. The code stays highlighted in readable, color-coded format, and the freelancer sees your comment attached to the exact line.
This is ideal for technical reviews — flagging a bug in a function, requesting a variable rename, or approving a well-structured block.

Feedback on PDFs & Documents

For PDF submissions, click anywhere on the page to place a pin. For Word, Excel, and PowerPoint files, the document loads inside the platform and you can place coordinate-based notes on any visible area.
Multi-page PDFs are fully supported — each annotation is tied to its specific page number so nothing gets mixed up across long documents.

Feedback on Embedded Links

For any live external link (a Google Doc, Notion page, Miro board, Google Sheets, or similar), you can click anywhere on the live preview and leave a note at that position. The annotation is pinned to the coordinates on the page — so "fix the table in the top right" becomes a literal pin in the top right of what the freelancer can see.

Local Drafts: Work Without Worry

Your annotation notes are automatically saved to your browser as you type. If you accidentally close the window or lose your connection, your feedback won't be lost. The next time you open the same task, TaskVerified will prompt you to restore your unsaved drafts so you can pick up where you left off.

How Freelancers See Feedback

When a task is sent for rework, the freelancer opens the same files and sees all your annotation pins placed exactly where you left them. Each pin is numbered and can be expanded to read the full comment and its type label (Bug, Change Request, etc.).
Every annotation is also listed in the task chat as a message, creating a clear written log of what was requested — useful for reference even after the work is revised and the pins are resolved.

Rework Logistics & Dispute Prevention

Managing the iterative cycle with financial integrity

The Formal Rework Flow

If a submission fails the validation gate or the employer's subjective review, the task transitions to Rework Requested. This securely reverts the task to an internal "In Progress" state, re-opening the submission gate for the freelancer while preserving the original budget and deadline parameters.

Dynamic Penalty Adjustments (Hourly Work)

For Hourly Tasks, rework requests can be accompanied by Dynamic Penalty Adjustments. If work sessions were performed incorrectly, the employer can simultaneously request a rework while zeroing-out the dollar value of specific unapproved time logs.
Additionally, the system allows the employer to dynamically toggle the "Requires Upload Evidence" rule for all future timer sessions on that specific task, forcing the freelancer to provide concrete proof for any subsequent billing.

Approval & Terminal Rejection

Approving a task represents the formal acceptance of deliverables. It instantly formalizes the debt on the ledger and triggers the payment verification lifecycle.
Rejecting a task permanently flags the project as failed. The employer is prompted to select a categorical reason (Quality, Communication, or Delay). The system securely vaults this "Bad Faith" interaction into the permanent audit log and Trust Score index, ensuring that engagement patterns are tracked over time.

Dispute Prevention via Evidence

The interplay between annotations and rework creates a tamper-evident "Verification Trail". In the rare case of a payment dispute, this trail serves as the primary evidence, showing exactly what feedback was given and how the freelancer responded through subsequent versions, ensuring a fair and data-driven resolution.

Financial Operations & Payments

The logistics of manual settlement and global ledgers

The Manual Settlement Ledger

TaskVerified acts as a High-Fidelity Settlement Ledger and evidence vault. The platform does not directly process funds; instead, it provides a tamper-evident audit trail for manual transfers (Bank, Stripe, Wise, UPI) performed externally. This model ensures employers maintain absolute financial control while providing freelancers with verifiable payment proof.

Milestone & Budget Architectures

- Fixed-Price Lump Sum — The total budget is recorded and released on the ledger upon final approval.
- Sequential Milestones — Projects are divided into stages. Milestones are marked as Funded on the ledger to confirm professional intent, and Released to the freelancer upon deliverable acceptance.
- Sequential Hourly Guardrails — Budget limits and billable integrity are enforced in real-time by the TrustClockBar, preventing runaway billing via automated caps and rollover logic.

The 5-Stage Payment Handshake

Transparency in the financial handshake is maintained through a real-time Payment Lifecycle Protocol:
1. Marked as Paid — The employer records the external transfer, providing a Payment Reference Number and Estimated Arrival Date.
2. Proof Provisioning — Employers attach bank receipts or transaction screenshots as concrete evidence of the transfer.
3. Acknowledgment — The freelancer reviews the provided evidence and acknowledges the initiation of the payment.
4. Dispute Grace Period — If funds do not arrive, the freelancer can report the payment as "Not Received." This triggers a 5-Day Grace Period where the employer can provide secondary evidence (e.g., bank confirmations).
5. Final Settlement (Completed) — The lifecycle reaches its terminal state only when the freelancer confirms the funds have cleared into their local account.

Invoicing, Compliance & Dual-Currency Intelligence

TaskVerified simplifies global compliance via an automated Financial Engine:
- Auto-Generated Invoices — Sequential, professional PDF invoices are generated instantly upon task approval, including account branding and transaction IDs.
- Tax & Deduction Handling — The engine automatically calculates deductions (e.g., TDS, VAT, or Platform Fees) to provide a clear "Net Amount" view for both parties.
- Dual-Currency Ledger — To mitigate exchange rate volatility, the platform maintains a live Dual-Currency Ledger. Work is benchmarked in USD for global stability, while payments are tracked in the freelancer's local Settlement Currency with real-time rate transparency.

Audit Integrity

Every financial event is recorded in the immutable audit trail. In the event of a conflict, the system serves as a neutral arena where bank reference numbers, timestamps, and evidence files are vaulted together, ensuring financial integrity throughout the mediation process.

Task Interior: The Command Center

The multi-tab interface for granular task oversight

Centralized Context & Instructions

The Details Tab serves as the single source of truth for task execution. It organizes information into high-fidelity blocks:
- Dynamic Descriptions — High-density text areas for general project context.
- Rich Instructions — Support for sanitized HTML instructions (SafeHtml) to convey complex technical requirements.
- Categorized Resources — Automated vaulting of assets into Briefs, Reference Material, and Templates, each with instant-preview capabilities.

The Validation Gate

Every task features a real-time Validation Engine visible in the Details tab. This gate enforces compliance before a submission is accepted:
- Strict Rules — Mandatory checks (e.g., file count, specific formats) that block submission if failed.
- Flexible Rules — Warning-based checks that prompt for accuracy but allow for situational overrides.
- Dynamic Specification Fields — Custom data points (e.g., Target Platform, Expected Accuracy) that define the technical envelope of the work.

Milestones & Budget Visualization

The Milestones Tab provides a financial status view:
- Progressive Funding — Tracks each stage from "Pending" to "Funded" to "Released."
- Dual-Currency Visibility — Freelancers see real-time settlement values in their local currency alongside the base USD budget.
- Lump-Sum Snapshots — For non-milestone projects, this tab displays an instant total-value capture.

Hourly Guardrails & Live Timer Control

The Payments Tab adapts dynamically for hourly work:
- The TrustClockBar — A real-time, chronological visualizer showing Approved, Pending, and Rejected segments against the budget cap.
- Log Frequency Logic — Configurable reporting cycles (Every Hour vs. End of Task).
- Employer Session Review — A dedicated panel for employers to audit, approve, or reject time logs with associated evidence.
- Active Timer Panel — The freelancer's interface for initiating verifiable work sessions with "Requires Evidence" enforcement.

Deep Annotations & The Asset Vault

The Files Tab is the repository for all project deliverables. Beyond storage, it integrates Deep Annotations, allowing employers to leave contextual, inline feedback directly on code, images, and documents. This reduces rework cycles by pinpointing specific areas for adjustment within the modal.

The Verification Pulse (Metrics & Activity)

Two dedicated tabs track the "health" of the engagement:
- Activity Log — A chronological, tamper-evident audit trail of every status change and internal event.
- Performance Metrics — High-fidelity tracking of Time to Accept, Time to Start, and Turnaround Time, providing an objective score for the freelancer's reliability and execution speed.

Verification-Driven Communication (Task Chat)

The protocol for task-centric, audit-ready collaboration

The "No-DM" Philosophy (Task-Only Topology)

TaskVerified enforces a strict Task-Centric Communication Model. Unlike generic project management tools, there are no global direct messages (DMs). Every single message sent on the platform is programmatically anchored to a specific Task ID.
This topology ensures that 100% of collaboration is contextualized. In the event of a dispute or a compliance audit, the platform can reconstruct the entire verified history of the project—from requirements to final delivery—including every clarifying note exchanged between the parties.

Professional Constraints (Noise & Ambiguity Reduction)

To maintain the highest professional standards and prevent fragmented communication, the chat engine incorporates several hard-coded guardrails:
- 300-Word High-Pass Filter — Messages are limited to 300 words to encourage concise, actionable instructions over vague "brain-dump" style communication.
- Strict Emoji Blocking — The platform blocks standard emojis to maintain a professional, high-fidelity aesthetic suitable for legal-grade audit trails.
- 100-Message Volume Cap — Each task is limited to 100 messages per user. This prevents "chat fatigue" and forces both parties to consolidate feedback, ideally utilizing the Deep Annotation system for specific technical requests.

Real-Time Verification Engine (Ably Integration)

Powered by the Ably real-time protocol, the chat interface provides instant feedback loops:
- Presence & Online Awareness — Know exactly when your collaborator is online and active within the task interior.
- Typing Awareness — Real-time indicators signal active drafting, reducing the "double-message" anti-pattern.
- Lazy-Load History Sync — Utilizing a combination of local persistence (Dexie) and server-side history APIs, the system ensures that message logs are always available, even across session restarts.

Immutable Persistence & Audit Integrity

Every message is transactionally mirrored to the server-side audit vault. This record is Immutable; once a message is sent and persisted, it cannot be modified or deleted in a way that obscures the original intent. This creates a tamper-evident narrative of the project that serves as the definitive source of truth for mediation and Trust Score calculation.

Calendar Orchestration & Strategy Sessions

The protocol for automated deadline and manual event synchronization

Dual-Sync Topology (OAuth vs. Universal iCal)

TaskVerified supports two distinct methods for external scheduling:
- Native Google OAuth — High-fidelity, bi-directional sync (Settings → Connections) for Google Calendar users. This allows for instant updates and "Sync Now" reconciliation.
- Universal iCal Feed — A secure, read-only secret URL (via the "Sync to Calendar" utility) that allows users to subscribe to their deadlines in Outlook, Apple Calendar, or mobile devices.

Custom Strategy Sessions (Grid Plus Icon)

Beyond automated deadlines, employers can orchestrate specific collaboration points. By clicking the (+) Plus Icon on any date tile within the grid, owners can schedule custom strategy sessions, review calls, or sync points.

Mandatory Task Binding & Audit Integrity

To maintain a clean audit trail, every single calendar event—whether automated or manual—must be programmatically bound to a Task ID. This ensures that meeting notes and scheduling shifts are always contextualized within the project's official record.

Omni-Sync Sharing & Notifications

When creating a session, employers can toggle "Share with Freelancer". This instantly mirrors the event on the freelancer's TaskVerified calendar, pushes it to their external synced app, and triggers a real-time notification with the localized session time.

Full Lifecycle Control

Event owners maintain absolute control over the scheduling lifecycle. Custom events can be Rescheduled (Edit) or Cancelled (Delete) directly from the grid. These changes propagate instantly across the platform's internal state and all connected external calendars.

Privacy & The Write-Only Model

TaskVerified operates on a strict Write-Only Privacy Model. The platform is authorized to create and manage its own Task-ID events, but it is programmatically barred from reading, storing, or analyzing your personal, non-platform appointments.

Performance Analytics & Insights

Crunched raw data for quality and reliability trends

The Analytics Engine Framework

TaskVerified crunches raw historical task data natively to provide a comprehensive look at project health. This dashboard translates complex audit trails into actionable visual insights for both employers and freelancers.

Quality & Reliability Metrics

The engine evaluates the following KPIs over a rolling 6-month window:
- Punctuality & Velocity — Comparing original deadlines against final closure timestamps.
- Submission Quality — Tracking the ratio of First-Time Approvals vs. Required Rework rounds.
- Earnings & Burn-Rate Distribution — Financial visualizations of gross earnings or workspace spend efficiency.

The Proprietary Trust Index

Central to the analytics suite is the Trust Index. This score mathematically calculates the exact ratio of successfully completed (Paid) tasks versus incomplete or rejected endeavors. It serves as the platform's primary reputation score, visible across rosters and profile overviews to signal long-term reliability.

Team Spreadsheet: High-Resolution Roster Management

The grid-based orchestration engine for your freelancer network

The Grid Architecture & Biometrics

The Team Spreadsheet serves as the central nervous system for roster oversight. It provides a high-density view of all project participants, surfacing:
- Individual Biometrics — Quick-view profile images, verified emails, and assigned platform roles.
- Connection Timestamps — precise tracking of the "Joined" date for every team member.

Live Status & Grace Period Indicators

The grid incorporates real-time lifecycle tracking for every connection:
- Grace Period Countdown — Visual tags for the 7-day initial trial window, indicating days remaining before a workspace slot is permanently locked.
- Status Badges — Color-coded indicators for Active (Verified), Pending (Invited), and Disconnected states.

Financial Transparency & Activity Pulse

The spreadsheet aggregates critical data points at the connection level:
- Total Spent — The real-time sum of all payments released to the freelancer across the entire project history.
- Pending Tasks Pulse — A dedicated column tracking submissions "Waiting for Review," highlighted with orange activity dots to signal employer action items.

Toolbar Orchestration & Search

To manage rosters at scale, the interface includes powerful filtering tools:
- Omni-Search — Real-time global search for names, emails, or roles.
- Status Segmenting — One-click toggle bar to isolate cohorts by their current connection state.

Drill-Down Actions

Every row contains a primary "View Profile" action. This serves as the gateway to the freelancer's deep-dive context, where employers manage private internal notes, custom tags, and historical performance metrics.

Relationship Architecture & Management

Engineering trust through shadow metadata, AI insights, and lifecycle controls

The Connection Lifecycle: The 7-Day Grace Window

Every new connection on TaskVerified begins with a strategic 7-Day Grace Period. This window allows employers to evaluate freelancer synergy without permanently consuming workspace slots.
To ensure sustainable seat management, we enforce the following lifecycle rules:
- Plan-Based Disconnect Limits: Employers are allowed a set number of "Quick Disconnects" (disconnections within the 7-day window) per billing cycle (Base: 2, Growth: 3, Team: 5). Once reached, further invitations are paused until the next cycle or a plan upgrade to increase capacity.
- Seat Locking (No Refill): Once a freelancer stays beyond the 7-day mark, the workspace seat is officially Consumed. Even if disconnected later, the seat remains occupied for the remainder of the billing cycle to ensure strict seat limit enforcement.
- Automated Consumption: Slots are automatically marked as consumed by our backend services at the 7-day mark, providing seamless, hands-off management.

The Shadow CRM Layer (Employer-Only Metadata)

TaskVerified provides an invisible orchestration layer for employer-defined logic, ensuring total privacy of internal notes:
- Cloaked Metadata — Private Internal Notes and Multi-Tags that are 100% cloaked from the freelancer. Used for internal performance ranking, availability preferences, and skill-level categorization.
- Bi-Directional Aliasing — Employers can assign custom display names to freelancers to align with internal project terminology without altering the freelancer's platform identity.

AI-Powered Performance Insights (Objectivity Engine)

Beyond subjective notes, the system employs an automated objectivity engine to compile real-time performance analytics:
- Efficiency Profile — Distilling raw session data into metrics like Turnaround Speed, Accuracy (Rework Ratios), and Consistency (On-Time Delivery).
- AI Risk Assessment — Proactive flagging of potential project friction (e.g., elevated dispute rates or communication lag) before they manifest as delays.
- Dominant Expertise Detection — Mapping a freelancer's historical task volume to auto-identify their technical sweet spots.

Compliance, Contracts & IP Enforcements

The relationship is governed by a robust contractual framework:
- Task-Specific Binding — The ability to attach custom contracts and NDAs to individual connections or task journeys.
- The IP Transfer Hook — A technical guarantee that Intellectual Property rights are legally transferred to the employer only upon the successful verification and release of payment, ensuring defensive operational security.

Settlement Customization & Tax Logic

Operational management extends to financial routing:
- Multi-Currency Settlement — Configuring unique payment currencies per connection to match global talent pools.
- Automated Tax Deduction — Integrated logic for region-specific tax withholdings, automatically calculated during the invoice generation phase.

Payments: Sidebar Oversight & Transactional Hub

Role-specific financial dashboards for real-time spend and income tracking

Sidebar Orchestration

The left navigation provides distinct transactional perspectives based on user role:
- Employer Perspective — Accessible via the "Payments" menu, focusing on total ecosystem spend and budget allocation.
- Freelancer Perspective — Rebranded as "Earnings," this section tracks personal income, pending clearances, and historical revenue streams.

Head-Up Display: High-Volume KPI Grid

The Payments interface features a top-level head-up display for instant financial pulse checks:
- Total Spent / Received — The aggregate sum of all cleared transactions.
- Total Outstanding — Real-time tracking of capital committed to tasks in "Approved" or "Pending Payment" states.
- Overdue Alerting — Critical counter for invoices that have surpassed their connection-level settlement terms.

The Ledger Philosophy

The UI acts as a source-of-truth ledger. It synchronizes external payment events (Wires, Stripe, etc.) with internal task statuses, ensuring that audit trails remain intact even when the final capital move happens on external financial rails.

Automatic Reconciliation Sync

This ledger is natively connected to the Reconciliation Engine, meaning any ad-hoc task payment is instantly reflected in your current billing cycle's draft invoice. This ensures that manually settled tasks are automatically deducted from the final period total, maintaining absolute financial balance with zero manual adjustment.

Invoices: Smart Orchestration & Automation Systems

Advanced bundling, tamper-proof verification, and bulk settlement controls

The Intelligence Hub (UI Architecture)

The Invoices section is designed for scale, utilizing Status-Segmented Tabs to manage high-volume billing cycles:
- Pending Invoices — Drafts and sentinel invoices awaiting finalization.
- Sent Cohort — Transmitted documents currently in the settlement window.
- Settled & Void — The permanent archive of completed or cancelled billing events.

Operational Action Engine (The Button Layer)

The interface provides powerful administrative controls to reduce financial friction:
- Manual Bucket Generation (+ Generate) — Manually bundle all unbilled, approved tasks for a specific connection into a single invoice on-demand.
- Bulk Payment Reconciliation — A high-leverage "Mark as Paid" action that settles multiple invoices in a single transaction-like sweep, atomically updating all linked task states.
- The "Send" Transmute Trigger — Finalizes draft documents and transmits them to the freelancer with integrated PWA and telegram notifications.

Verification & Ledger Integrity

Every invoice is secured with decentralized-style verification logic:
- Tamper-Proof Hashes — A unique SHA-256 verification hash generated for every invoice, shown in the UI to ensure the data matches the immutable record.
- Digital Non-Repudiation — Snapshot-based signatures for both Parties, ensuring that the terms and total at the moment of generation are legally binding and unalterable.

Automated Dunning & Overdue Tracking

The system periodically performs background sweeps to finalize expired drafts and flag overdue invoices based on Net-7, Net-15, or Net-30 connection terms, highlighting risk directly in the dashboard.

Smart Bucket Automation (Ghost-Writing)

TaskVerified eliminates administrative overhead by "ghost-writing" invoices in the background. As tasks are approved, they are automatically bundled into Draft Buckets based on your connection's billing cycle (Weekly, Bi-Weekly, Monthly, or Per-Task).
When a period ends, the system automatically finalizes the draft, generates a professional PDF, and notifies all parties—ensuring that billing is always synchronized with verified outcomes without manual intervention.

Zero-Manual Reconciliation

Micro-businesses often lose time reconciling ad-hoc payments across multiple tasks. Our Automatic Reconciliation Engine solves this: if an employer pays for a single task *before* the monthly invoice is finalized, the system marks that item as paid and automatically adjusts the final "Total Amount Due" on the consolidated invoice. You maintain a complete ledger without the manual bookkeeping effort.

Forensic-Grade UI & Verification

The TaskVerified invoice is a verified legal record, not just a receipt:
- Verification QR Codes — Every invoice features a system-generated QR code. When scanned, it instantly directs to the TaskVerified Verification API, which mathematically confirms the document's authenticity against our immutable ledger.
- SHA-256 Content Hashes — A unique cryptographic fingerprint that ensures the document is tamper-proof.
- Digital Non-Repudiation — Invoices are "signed" using generation-time snapshots of both parties.
- Proof-of-Work Access — Every line item is deep-linked to its verified platform submission, providing instant access to the "Proof" behind every billable amount.
- Remittance QR Codes (Optional) — In addition to verification, freelancers can provide their own payment-specific QR codes (UPI, Bank) during onboarding. These appear directly within the Remittance block for frictionless mobile settlement.

Performance & ROI: Strategic Insight Matrix

Quantifiable business outcomes and internal workforce grading

The Performance Dashboard (Locked Spreadsheet)

The Performance hub at `/app/performance` provides a high-density, spreadsheet-style interface for long-term workforce evaluation. This view is Employer-Only and cryptographically isolated from freelancer visibility:
- Searchable Performance Index — Filter across all completed tasks by category, freelancer, or budget.
- Internal Rating Layer — Persistent 1-5 star ratings that contribute to a hidden "Internal Trust Score" for every connected freelancer.

KPI & ROI Mapping Engine

Tasks configured with the Track ROI toggle map directly to the sophisticated Performance Dashboard matrix post-completion.
Employers can evaluate Key Performance Indicators (e.g., Revenue Generated, Cost Savings, Hours Saved, Conversions) tracking the exact numeric output against the original target goal. This creates a quantifiable financial return-on-investment ledger for every completed task safely within the platform.

Financial Analytics: Spend Orchestration Hub

Deep business intelligence and workforce spend visualization

Workforce Financial Visualization

The Analytics suite provides a macro-view of the platform's financial footprint:
- Spend/Earnings Over Time — Interactive area charts visualizing cash flow and budget velocity across 30, 90, or "All Time" windows.
- Category Attribution — Bar charts breaking down capital allocation by task category (e.g., Development, Design, Content).

Efficiency & Business Intelligence

The system calculates complex operational health markers automatically:
- First-Time Approval Rate — Measures submission quality and "rework drag" to identify overhead.
- Utilization Metrics — Comparing assigned task counts against completion velocity per freelancer.
- Adjustment Pattern Tracking — Analyzing approval rates for deadline and payment amendment requests to identify scope creep or reliability risks.

The Global Payment Ledger

A CRM-centric ledger that serves as the single source of truth for all historical transaction events. It features deep-linking to task workspaces, lifecycle tracking for pending payments, and Instant CSV Export for external accounting integration and audit readiness.

Audit Trail & Compliance

The Single-Source-of-Truth Activity Ledger for Forensic Accountability

The Shared Visibility Protocol (Twin-Logging)

Every critical action performed on TaskVerified is captured by a specialized Twin-Logging Synchronization engine. When an Employer approves a task or a Freelancer submits a work session, the system automatically replicates the event across the historical ledgers of both connected parties.
This ensures that neither party can plausibly deny awareness of an event ("He said, she said" prevention), creating an absolute, synchronized timeline that serves as a permanent legal record for both individuals.

The Global Audit Dashboard (UI Architecture)

The specialized Audit interface at `/app/audit` provides a high-density, forensic-grade view of the platform lifecycle:
- Status-Guided Scannability — Every event is color-coded by intent (Success/Green, Destructive/Red, Workflow/Yellow) for rapid audit review.
- Direct Entity Context — Audit rows are deep-linked directly to the relevant Task, Workspace, or Invoice, enabling instant drill-down from the log to the source material.
- Forensic Event Metadata — Every entry is assigned a unique, immutable Universal Event ID (UEID), which can be cited in disputes to find the raw database entry.

Cryptographic PDF Export & Forensic Verification

Audit Trails can be exported as professional, multi-page PDFs incorporating several layers of defensive metadata:
- Technical Annex Reporting — Exported PDFs include low-level forensic data, including IP addresses, User-Agent strings, and precise millisecond-accurate timestamps of the triggering event.
- SHA-256 Tamper-Evidence — Every exported document contains a unique cryptographic hash. Even a single character change to the file after download will invalidate this hash.
- Live Verification QR Codes — Documents are embedded with a secure QR link. External parties (compliance departments or legal counsel) can scan this to reach the TaskVerified Verification API, which mathematically confirms the PDF matches the immutable system record in 100% confidence.

Settings & Security Configuration

Managing global preferences, identity verification, and platform security

Unified Configuration Engine

The Settings architecture provides a centralized control plane for both personal and organizational boundaries. It ensures that every user operates within a verified, secure, and personalized environment tailored to their role.

Identity & Verification Hub

Users can refine their professional profile, including contact details and tax residency. To prevent impersonation and ensure continuity:
- Core Integrity Constraints: Critical identity fields like Mobile Number and LinkedIn URL have a 30-day edit restriction once established.
- Dual-Verification Protocol: Identity is validated through standard OAuth signals (Clerk) and can be strictly reinforced via the TaskVerified Telegram Identity Bot, creating a high-trust signal for potential partners.

Timezone-Aware Scheduling

The platform operates on a "User-Centric Time" model. When a user sets their Work Timezone, all task deadlines, hourly pulses, and calendar schedules are instantly recalculating for their view. This ensures that while a distributed team may span 10 timezones, every individual sees their obligations in their local context without manual math.

Hardened Security & Data Sovereignty

TaskVerified enforces professional-grade security protocols managed via the Security tab:
- App-Based 2FA: Mandatory secure login using transient 6-digit codes from an authenticator app. Backup recovery codes are provided during setup and must be stored securely.
- Real-Time Session Monitoring: A complete history of device and location access. Users have a "Nuclear Scuttle" option to end any active session remotely.
- Hardened Deletion Protocols: Users can execute a manually-triggered Wipe All Storage (physically purging all project files from R2) or Terminate Account. Account termination involves a Tiered Deletion Cycle:
- Immediate: Your identity (Clerk) is wiped and sessions are revoked.
- 30 Days: Project files and task attachments are permanently erased (Grace Period).
- 180 Days: Final compliance purge of all transactional metadata, audit stubs, and invoices.
- Outstanding Debt Check: Termination requires a signed acknowledgement of any approved tasks, which are preserved as a non-repudiable legal record for 180 days.

Granular Notification Channels

Notifications are tiered into Delivery Channels (PWA Push, Telegram, SMS, Email, Calendar) and Activity Categories (Task Updates, Payment Alerts). This allows users to receive critical payment pulses via SMS while keeping task comments in the PWA, preventing notification fatigue.

Ecosystem Connections

The Connections tab manages deep-linking with cloud services. The Google Drive Integration is particularly powerful, allowing Employers to leverage their own corporate storage for team tasks (benefitting from $0 platform storage fees) while maintaining a complete audit trail of file access via TaskVerified.

Telegram: The Security & Notification Pulse

Official bot-driven security, identity verification, and real-time alerts

Why Telegram Over SMS?

Traditional SMS verification is increasingly vulnerable to unauthorized number transfers. TaskVerified uses a Direct Identity Protocol on Telegram for three reasons:
1. Secure Account Linking: Every user is linked via a private, single-use link generated on the platform.
2. Verified Contact Sharing: Users must share their *own* official Telegram contact. The system cross-checks the physical phone number associated with that Telegram account against the one in your profile.
3. Reliable Alert Channel: Unlike SMS which can be delayed or blocked, Telegram provides a secure, reliable, and instant channel for all project alerts.

The Verification Flow

1. Initiation: Click 'Verify via Telegram' in Settings.
2. Robot Assistant: The link opens our official assistant bot (`@taskverified_bot`).
3. Official Contact Share: The bot guided you to share your official contact button. This confirms your identity instantly.
4. Instant Approval: The system validates your details and grants the 'Identity Verified' badge immediately.

Real-time Project Pulses

Once linked, the bot acts as a specialized pager for:
- Task Status Changes (e.g., 'Task Approved', 'Rework Required')
- Payment Events (e.g., 'Invoice Paid', 'Funds Released')
- Direct Inquiries: Receive task-centric comments directly in your handheld Telegram client for instant response.

PWA: The Native App Experience

Platform-agnostic installation, standalone focus, and deep OS integration

Zero-Bloat Installation

TaskVerified is built to be installed directly from your browser. This means you get a complete, native-like mobile and desktop application without visiting an app store. It installs instantly via the browser's 'Add to Home Screen' or 'Install App' prompt.

Clean Workspace Focus

Once installed, the application runs in its own window, removing browser bars and clutter. This creates a focused, high-performance workspace that feels like a native part of your computer or phone, with its own dedicated icon.

Reliability & Speed

Our background system ensures:
- Instant Loading: Core parts of the app are stored on your device for fast access.
- Always Available: Crucial information remains viewable even if your connection drops.
- Smart Alerts: Real-time notifications ensure you never miss a deadline, even when the app isn't active.

Google Drive Ecosystem

Enterprise storage strategy, data sovereignty, and audit-linked storage

Distributed Storage Strategy

Unlike competitors who charge for proprietary cloud space, TaskVerified leverages the Distributed Storage Model. Employers connect their own Corporate Google Drive accounts, allowing the platform to orchestrate file management within *their* secure domain.

Data Sovereignty & Independence

Your files remain YOUR files. If you ever leave the platform, every work product, audit pack, and signed contract remains securely in your private Google Drive. TaskVerified only creates and manages specialized folders, ensuring we never have broad access to your personal files.

Audit-Linked Storage

Every file interaction — from upload to preview — is recorded in the platform's official audit records. This creates a secure connection between your private storage and the TaskVerified activity log, providing indisputable proof of delivery for every project.

Storage & Upload Ecosystem

Tiered storage, intelligent archival, and security strike systems

The Two-Tier Storage Model

TaskVerified manages your files using a high-density, secure two-tier model:
1. Standard Secure Storage: Every user gets access to our primary, fast-access storage for files up to 100MB. This handles most day-to-day deliverables and project assets.
2. Sovereign Cloud Storage: For files between 100MB and 150MB, or for long-term ownership, you can connect your own Google Drive (required) or OneDrive (coming soon). This allows you to maintain total control over your largest assets while the platform orchestrates the management.

Intelligent Archival Lifecycle

TaskVerified focuses on data longevity for our partners while maintaining platform hygiene. Our archival lifecycle is strictly tied to your subscription state:
- Active Subscribers (Immortal Assets) — Your tasks and files are immune to automated archival or deletion. As long as you maintain an active plan, your data remains "immortal" on our primary high-speed storage.
- Lapsed Paid Users (90-Day Survival) — If your subscription expires, you enter a 90-day window. After a 15-day grace period, your workspace is "hibernated." If no renewal occurs by day 91, all data is permanently and irreversibly purged.
- Expired Trial Users (7-Day Purge) — Workspace data is held for only 7 days after a trial concludes. If a subscription is not started within this window, a permanent hard-delete is executed.
Manual & Automated Cloud Archival: For active subscribers, TaskVerified supports automated and manual archival to your connected Google Drive. This moves assets from platform storage to your own corporate cloud, giving you permanent data sovereignty even if you eventually leave the platform. This feature is disabled for non-paying users to minimize operational overhead.

Security & The "Strike System"

TaskVerified enforces a zero-tolerance policy against malicious uploads. Our system performs deep-content verification (not just extension checks) for every upload:
- Prohibited Types: Executable files (including scripts and application installers) are strictly blocked to protect the workspace.
- Strike 1 (Final Warning): A single detection of malware or high-risk content triggers an immediate account flag and a final warning.
- Strike 2 (Termination): A second violation results in a 90-day account freeze and scheduled deletion of all data, pending a manual security appeal.

Storage Best Practices (Do and Don't)

Do:
- Use standard formats like PDF, Office documents, high-resolution images, and video up to 4K.
- Connect your Google Drive early if you anticipate working with large creative assets.
- Ensure your file contents match their extensions to avoid automated rejection.
Don't:
- Attempt to upload files exceeding 150MB (even with connected storage).
- Rename restricted file types (like .exe) to attempt a workaround – our deep scan will detect and flag the attempt.
- Upload unnecessary compressed archives; use our native multi-file support for better audit transparency.

Formal Mediation & Evidence Vault

High-integrity documentation and dispute resolution protocols

The Evidence Packaging System

TaskVerified operates as a neutral, forensic-grade record-keeper. Our Evidence Packaging System ensures that every action—from task assignment to final payment acknowledgment—is recorded in a shared, tamper-evident audit trail between the employer and freelancer. This creates a "Twin-Log" effect where both parties have identical, verifiable records of every interaction.

High-Integrity Forensic Exports

When formal verification is required, our Forensic PDF Export Engine generates legal-ready documentation. Every export includes:
- SHA-256 Content Hashes: Mathematically guarantees the document has not been altered since generation.
- QR-Code Verification: Allows third-party auditors to instantly verify the document's authenticity against our secure registry.
- Metadata Fingerprinting: Includes non-intrusive session data to provide context for the audit trail.

The Dispute Protocol

In the event of a disagreement, our platform provides a structured Dispute Protocol. This moves the task into a protective "Disputed" state, freezing the payment handshake and allowing both parties to submit supplementary evidence directly into the task interior. This protocol is designed to provide clear, high-fidelity context for external mediation or banking reviews.

Professional Identity & Skill Mastery

The professional vetting lifecycle and trust-based output

The Identity Edit Lock

To prevent fraudulent profile shifts and ensure account stability, TaskVerified enforces a strict Identity Edit Lock. Core identity markers, such as verified mobile numbers and LinkedIn connections, are subject to a 30-day restriction once set. This ensures that a professional profile represents a stable, verifiable individual rather than a transient account.

Math-Based Skill Mastery

Unlike legacy platforms that rely on self-reported skills, our system calculates Skill Mastery through objective performance math. Mastery levels (1-100) are dynamically weighted based on:
- AI Authenticity Scores: Verifying that the output is original and high-fidelity.
- Punctuality & Turnaround Time: Measuring reliability against professional deadlines.
- Verified Task Volume: Ensuring that skills are proven through successful, paid execution on the platform.

The Vetting Lifecycle (Verified Output)

Every interaction on TaskVerified contributes to a professional's Verified Output Portfolio. This is a live ledger of proven work that builds toward a high-trust score. The vetting process is continuous; as freelancers complete more tasks and achieve high authenticity markers, their profile becomes a math-proven asset for employers, reducing the "vetting drag" for future engagements.

Subscription & Workspace Limits

Tiered plans, seat management, and verification credits

The Professional Subscription Model

TaskVerified operates on a tiered subscription model designed for high-integrity professional engagement. To ensure platform security and prevent spam, we do not offer a permanent free tier. Instead, every new account begins with a 14-Day Full-Access Free Trial. A valid Credit Card is required to initiate the trial.

The 14-Day Trial Guardrails

During the trial period, the platform provides a comprehensive sandbox with specific resource limits:
- Verification Scans: Capped at 2 total checks (AI or Plagiarism).
- AI Copilot: Limited to 10 task drafts or reviews per day.
- Unified Storage: Capped at 100MB total on Standard Platform Storage.
Data Purge: If you do not upgrade by the end of your trial, your workspace data will be permanently deleted 7 days after the trial expires.

Pricing Tiers & Seat Boundaries

Our plans are optimized for SMBs and scaling operations:
- Base Tier ($19.99/mo) — Up to 5 Active Seats, 10GB Platform Storage, and 30 Verification Credits.
- Growth Tier ($29.99/mo) — Up to 15 Active Seats, 25GB Platform Storage, and 100 Verification Credits.
- Team Tier ($59.99/mo) — Up to 35 Active Seats, 100GB Platform Storage, and 300 Verification Credits.
- Enterprise (Custom) — Tailored for high-scale operations. Contact us for custom pricing and priority implementation of logical feature requests.

Managed Seat Management & Grace Period

A "Seat" represents an active, verified connection between an employer and a freelancer. To support team experimentation, we provide a 7-Day Grace Period for every new invitation.
Note: The 7-day "Quick Disconnect" (which replenishes seat slots) is available only to accounts on a Paid Active Tier. If you move from a trial to a paid plan, you gain the ability to disconnect freelancers after the initial 7 days to free up slots for new talent. "Shadow Bench" freelancers (not assigned to active tasks) do not consume paid seat limits.

Verification Credits (AI & Plagiarism)

Verification Credits power the "Robot PM" intelligence Layer. You can choose to run AI Contamination Scans or Plagiarism Checks independently. Each individual check consumes 1 Credit. Credits reset at the start of every billing cycle, ensuring you have a fresh "integrity budget" for your monthly deliverables.

Managed Account & Invoices

Your subscription lifecycle is securely managed via the Polar.sh Customer Portal. By clicking "Manage Account" in your Settings, you can instantly access your payment history, download official invoices, and update your payment methods without these details ever touching the TaskVerified interface directly.

Instant Plan Upgrades

If you are currently on a 14-day trial and wish to unlock full billing capabilities (like the 7-day Grace Period) immediately, you can end your trial and upgrade to a paid tier at any time via the Customer Portal. Transitioning is seamless, and your new limits will be instantly reflected in your Workspace.

Sovereign Storage (Drive & OneDrive)

Sovereign Storage support is available to all users across all tiers. By connecting your own Google Drive or Microsoft OneDrive, you maintain absolute data ownership and bypass platform storage caps entirely. Note that automated archival to your drive is a premium tool reserved for active paid subscribers to ensure your data is backed up even in the event of a subscription lapse.

Freelancer Access Model

Freelancers on TaskVerified do not require their own subscription. Access is granted automatically through an active connection to an employer who maintains a valid subscription or trial.
This means:
- No separate sign-up or billing for freelancers — their access is included.
- Access is active as long as their employer's account is in good standing.
- If an employer's account status changes, freelancers are notified and given guidance directly.

Future Integrations (Coming Soon)

Expanding the TaskVerified ecosystem across the enterprise

Slack Integration

Integrating project pulses directly into your organization's Slack channels. Get team-wide alerts for new task creations, milestone approvals, and critical reworks.

OneDrive & Microsoft 365

Expanding the Distributed Storage Model to the Microsoft ecosystem. Corporate Microsoft 365 users will soon be able to use OneDrive for enterprise-grade task storage and auditing.

Mandatory Security Protocols

Hardened account protections for professional integrity

Why We Mandate Security

TaskVerified operates as a high-fidelity settlement ledger involving legal and tax documentation. To protect the professional reputation of all participants and ensure absolute account safety, we enforce baseline security "enforcement locks" that cannot be bypassed.

Two-Factor Authentication (2FA)

Every account on TaskVerified must be secured by Two-Factor Authentication (TOTP) via industry-standard Authenticator Apps (like Google Authenticator or Microsoft Authenticator).
- Invoicing Lock: You cannot generate or approve legal invoices without an active 2FA session.
- Identity Binding: 2FA provides a cryptographic layer that prevents account takeover even if passwords are compromised.

Integrity Sign-Offs

- Telegram ID Verification: As part of the multi-factor security layer, we use Telegram to bind your physical presence to your digital profile.
- Encrypted Pulse Alerts: All critical account events (2FA changes, new device logins) are transmitted via encrypted notification channels.

Account Access & Subscription Lifecycle

How access works for employers and freelancers across subscription states

How Access Works

TaskVerified uses a role-based access model. Employers subscribe to a plan that activates their workspace. Freelancers do not need their own subscription — access is automatically extended to any freelancer who has an active connection to an employer with a valid account.
In short: if you are a freelancer and your employer is on an active plan, you have full platform access at no charge. Subscription management and billing are handled entirely on the employer side.

Trial Period

Every new employer account starts with a 14-Day Free Trial. During this period, both the employer and their connected freelancers have full platform access.
Data Purge: If the trial concludes without a subscription, all workspace data is scheduled for permanent deletion 7 days after expiry. To retain your data, you must activate a paid plan before this 7-day window closes.

What Happens When an Employer's Trial Ends?

If an employer does not upgrade before their trial expires:
- Immediate Lockout: Workspace access is suspended for the employer and all connected freelancers.
- 7-Day Deletion Timer: A deletion timer is set for 7 days. If no subscription is purchased, all tasks, files, and workspace metadata are permanently purged.
- No Grace Period: Trials do not receive the 15-day grace period reserved for paid subscribers.

Grace Period & Hibernation for Paid Subscribers

Employers who were on a paid subscription receive a 90-Day Survival Protocol if their subscription lapses.
Phase 1: The 15-Day Grace Period
- Employers retain access to a "Limited Activity" dashboard to export data, disconnect services, or renew.
- Full workspace access is restored immediately upon renewal.
Phase 2: The 75-Day Hibernation
- After the grace period, the workspace is fully locked. Data remains safe but inaccessible.
- Users must contact support or re-subscribe via the pricing page to restore access.
Phase 3: Permanent Purge (Day 91)
- If no renewal occurs within 90 days of the initial lapse, all workspace data is permanently and irreversibly deleted from our servers.

What Freelancers See

TaskVerified is careful to protect the professional relationship between employers and freelancers. When a freelancer's access is affected by an employer account change, they are shown a clear, professional message explaining:
- Their employer connection on the platform has changed or expired.
- They should contact their employer directly for more information.
- They retain the ability to download their own data, disconnect third-party services, or close their account at any time.
Freelancers will never see any information about the employer's subscription status, billing, or payment state.

Account Deletion & 180-Day Retention Ceiling

TaskVerified enforces a strict Three-Tier Deletion Model to balance user privacy with legal defensibility:
1. Immediate Identity Erasure — Upon account closure, your primary platform identity is wiped. You can no longer authenticate, and active sessions are terminated instantly.
2. 30-Day Storage Purge — To protect connected partners, task deliverables and project files are held for 30 days before being physically purged from our cloud storage. During this final window, freelancers have access to the Historical Archives dashboard to retrieve their professional records.
3. 180-Day Compliance Hold — Essential forensic metadata, audit logs, and professional invoices are retained for exactly 180 days to support tax compliance and legal defense. On day 181, every trace of these records is permanently and irreversibly wiped from the system.

Historical Archives & Evidence Packs

TaskVerified recognizes that freelancers require permanent records for tax and legal defense long after a connection is severed.
- 30-Day Recovery Window — If an employer deletes their account or their subscription lapses, freelancers are granted a 30-day retrieval window. During this time, you can access the Historical Archives dashboard to request Evidence Packs for any severed connection.
- The Evidence Pack — A secure ZIP archive containing an Employer Profile snapshot (Legal Name, Tax ID, Address), complete Task History, and cryptographically signed Audit Logs.
- Secure Telegram Delivery — To ensure integrity, Evidence Packs are uniquely signed and delivered exclusively via your verified Telegram connection.
- Trial Exclusion — To maintain the value of verified professional records, automated Evidence Packs and historical archives are exclusively available for connections with paid subscribers.

The Platform Hard-Purge

Unlike legacy systems that retain metadata indefinitely, TaskVerified executes a Hard-Purge Protocol. If you are no longer on an active plan, your data is subject to the 90-Day Survival Protocol (for lapsed paid users) or the 7-Day Purge Window (for trials). Once the final hard-limit is reached, data recovery is mathematically impossible.

Platform Support & Mediation

Resolving issues and streamlining your workspace experience

The Support Philosophy

TaskVerified provides a specialized, high-fidelity support environment to ensure every project stays on track. We encourage users to consult our comprehensive documentation (which you are reading now) before initiating a formal support request, as most operational questions are covered in our verification and workflow guides.

Direct Support Handshake

If your issue requires direct intervention, you can reach out via the following channels:
- Formal Support Tickets: File a specialized ticket directly from the Support section in your sidebar. Our team prioritizes these requests and provides an official response within 12 hours, including weekends.
- Direct Email: For urgent account access issues or enterprise inquiries, contact us at support@taskverified.com.

Ticket Security & Validation

To maintain a clean and professional environment, support interactions are subject to specific integrity guardrails:
- Concise Communication: Each message in a support ticket is limited to 300 characters to ensure instructions are clear and actionable.
- Safe Input Protocols: All messages undergo strict sanitization to prevent unauthorized content while maintaining a high-fidelity professional aesthetic.
- Message Quotas: Each ticket allows for up to 100 messages per side, prioritizing efficient resolution over fragmented chat loops.

Common Operational FAQs

How fast can I expect a response?
We guarantee a human response within 12 hours for all verified tickets, regardless of the day of the week.
Is my data secure during a dispute?
Absolutely. During any mediation or support review, our team only accesses the specific task metadata and communication logs required to resolve the issue, maintaining full data sovereignty for your other projects.
Can I update my profile after verification?
To maintain trust, core identity markers (like your verified mobile number) have a 30-day edit restriction once set. For urgent changes, please open a support ticket.
Documentation | TaskVerified — Forensic-Grade Freelancer Management | TaskVerified